Shipping & Tracking
If you do not see the question here to help solve your case,
please call our customer service personnel at 403-276-6727 and we will be happy to help.
The tracking numbers will get emailed to you the day after the shipment has left our warehouse.
It is an automated system. If you still do not see the tracking number, check your spam folder before calling our customer service personnel.
Short answer: Depends where you live.
Typically, it takes 2-5 business days once it leaves a Bownet® warehouse.
We get most orders out in one business day.
However, it could take two business days from the time and day you place your order.
If you call our customer service personnel, (866)-950-6387, within a couple of hours of placing the order, we can usually intercept the order in the automated system to make that change for you.
Product-Based questions
If you do not see the question here to help solve your case,
please call our customer service personnel at 403-276-6727 and we will be happy to help.
Yes, we encourage it!
Our dedicated Sports Equipment Specialists will be happy to help you build a training system that fits your training needs.
To contact our Sports Equipment Specialists call: 1(805)-322-8844
We strive to be as green as possible, and our nets are so easy to set up that we ask that you view the video of your portable sports net or goal and/ or read the instructions online.
If your soccer goal is larger size than a 4'x8', then the rear frame telescopes out to half the goal size.
(ie): 9 feet on a 6.5' x 18' goal.
Take a look at the 'Set Up' video on your goal's web page.
You need to telescope the rear frame out.
Before you open any joints, place the center hinge on the ground at your feet, and holding the other hinges at your chest.
Pull upwards until the frame locks (clicks). Now, open the hinges.
You can view this in the 'Set Up' video of your goal size and/or read the PDF intstructions on the product web page.
Don't fret. They are purposely there.
Most of the sports nets and goals we manufacture, have a design element that requires a 'dimple bend' in the ground frame.
No, just singles allowing you to build a Bownet® Training System™ that fits your needs.
If you would like to contact one of our Sports Equipment Specialist to help you building your perfect Training System,
call: 1(805)-322-8844
Yes. If you don't quite know or cannot find the part you are looking for,
please call Bownet® at 1(805) 322-8844 and we will help you.
Please visit our Bownet® Warranty page.
